PACCAR Parts is proud to announce the opening of a new 163,000 square foot Parts Distribution Center (PDC) in Ponta Grossa, Brazil. The facility became operational in May and enhances customer satisfaction with increased parts availability and uptime to dealers and customers. This PDC serves all dealerships across Brazil.
“The new Ponta Grossa PDC features state-of-the-art technology that allows us to reduce the time between order placement and delivery. Ultimately, it is about getting our dealers the parts they need faster so we can maximize uptime for our customers,” said Dick Leek, general manager PACCAR Parts Europe.
The new distribution center has six times the capacity of the facility it replaces and is the latest addition to the PACCAR Parts global distribution network, which includes 18 PDCs with more than 3.1 million square feet of warehouse space. PACCAR Parts utilizes advanced technologies and innovation to increase operational efficiency, including stock-picking equipment with built-in weigh scales, a fully wireless and barcoding supported warehouse management system and an automated conveyance system to boost order fulfillment.
“The operations investment in the new PDC facility will positively impact our dealers and customers,” said Carlos Tavares, general manager PACCAR Parts Brasil. “With a shipping accuracy of 99.98% and an order fulfillment rate over 98%, the Ponta Grossa PDC will provide quality parts and service that is unmatched in the industry.”
The Ponta Grossa PDC features LED lights and skylights that use daylight harvesting technology and reflective white roofing material to reduce building heat gain. A training center will allow the PDC to host educational and informational meetings with dealers, fleet customers, suppliers and PACCAR employees.
“PACCAR Parts is dedicated to providing industry-leading uptime and world-class aftermarket parts and service to our customers. We are very proud of our outstanding employees and their contributions to the opening of this world-class facility,” said David Danforth, PACCAR Parts general manager and PACCAR vice president.
