Symphony RetailAI announced that Buy-Low Foods LP is implementing Symphony RetailAI’s Retail Data Management platform for a singular view of operations and to support its omnichannel business.
Buy-Low Foods, a wholesaler, corporate retailer and food distributor, is one of the largest privately owned companies in Western Canada. To enable centralized ownership and flow of data to support its omnichannel business, Buy-Low Foods needed a unique and single view for all its retail operations. The company has five divisions, which until now each had its own ERP system, adding unnecessary costs and complexity to the business as it continues to grow and expand its retail footprint.
“Eliminating the complexity of many different ERP systems can’t be overemphasized when you consider the improvements to the efficiencies of our internal processes – including buying power – as we establish a singular view of products,” said Dan Bregg, President, Buy-Low Foods and Associated Grocers. “In addition to the tremendous efficiencies we’ll gain through having one integrated master data and product information management system, we can very effectively eliminate friction in e-commerce.”
Buy-Low Foods evaluated the market offerings of five major solution providers to choose which MDM and PIM solution would suit its needs. In the end, Symphony RetailAI was chosen because of its experience in multi-format operations and based on references from retail and wholesale customers.
“One of our core values is ‘easiest to do business with’,” said Graeme Cooksley President, Chief Operating & Revenue Officer, Symphony RetailAI. “Part of this ease is the elegance our platform has evolved to over decades. For example: Buy-Low Foods works with independent retailers and cannot dictate the activities of stores, so it requires flexibility. Symphony RetailAI works both with the vertically integrated retailer and wholesaler models seamlessly. There’s no need for added integration layers, and this saves time, money and eliminates complexity.”