Syndigo acquired 1WorldSync, creating a more than $3.5 billion enterprise backed by Summit Partners, TJC, L.P., and Battery Ventures to serve as an AI-first software provider behind e-commerce product pages.
“This acquisition positions us to support tomorrow’s shopping experience by building the most advanced AI-first PXM solutions on the market,” says Simon Angove, Syndigo CEO. “Consumers are shopping and connecting with brands in ever-evolving ways, fueled by the speed and flexibility of AI, social commerce, and personalization at scale. Brands and retailers need a robust solution to meet and exceed consumer expectations today and in the future. With this acquisition, we’re building software for the next generation of retail, including accelerating agentic AI PXM.”
Key takeaways:
· According to Syndigo’s 2025 State of Product Experience Report, 44% of consumers have abandoned a purchase due to insufficient product information, and 21% have returned a product because it didn’t match content expectations.
- Syndigo’s network now spans more than 3,500 retailers globally, giving brands the most options for getting their products to market quickly.
- With the addition of 1WorldSync’s UGC capabilities, PowerReviews, Syndigo will build agentic AI that incorporates real shopper feedback to improve product content automatically. This unique capability will allow brands to drive more relevance, personalization and conversion, building customer trust and loyalty.
- The combined organization serves more than 18,000 customers in 60 countries with 12 global offices and a team of over 1,500 employees.
- With 100-plus solution integrators and technology partners, Syndigo is primed to drive deeper integrations, ecosystem innovation, and scalable transformation across commerce, retail, electronics, and CPG.
“Syndigo is a natural home for 1WorldSync customers, employees, and technology,” says Steve Sivitter, 1WorldSync CEO. “Unifying our retail networks and adding 1WorldSync product capabilities to Syndigo’s solutions enable our combined company to truly transform product experience management to meet the needs of our customers as we create the future of shopping together.”
