Phononic and Vidir Solutions partnered to develop the Vidir Powered Carousel, a first-of-its-kind automated buy-online-pick-up-on-site (BOPIS) fulfillment and staging solution.
This carousel combines Phononic’s actively-cooled refrigerator and freezer totes with Vidir’s vertical lift system, enabling grocers to stage frozen, chilled and ambient orders in one central location.
“Online grocery sales in the U.S. are expected to grow at an annual rate of nearly 12% over the next five years. As such, it’s paramount that grocers have solutions that can adapt quickly to the increase in demand and ensure a seamless customer experience for curbside and delivery orders,” says Larry Yang, chief product officer at Phononic. “The integration between Phononic and Vidir’s technology makes this possible by reducing the friction associated with limited warehouse space, manual labor costs and timely curbside delivery of fresh, temperature-controlled products.”
“Together, Vidir and Phononic are powering the ultimate online pickup fulfillment experience. The joint solution eliminates the need for manual staging and labor-intensive retrieval of orders by automating the order consolidation process and enhancing time to curb for customers, while also minimizing order errors—a win-win for grocers' efficiency and customer experience,” adds Mario Fontes, director of sales and marketing at Vidir Solutions.
- Vidir’s highly versatile line of vertical storage solutions scales with each grocer’s business, maximizing utilization of floor space and providing a high-density staging system that reduces the number of touches needed to fulfill an order for curbside or delivery.
- The Vidir Powered Carousel enables vertical space usage that is otherwise wasted and enables the same or more throughput by using significantly less floor space.
- Additionally, orders are kept at precise temperatures in Phononic’s IoT-enabled refrigerator and freezer totes in the joint solution. These totes can be turned off when not in use, which increases energy savings and brings a “smart” capability to the process.