Delivering Everything but the Food More Efficiently with Descartes

Edward Don’s corporate fleet manager and transportation manager explain how the nationwide distributor of food service equipment and supplies is enhancing customer service and realizing substantial bottom-line benefits by streamlining delivery operations with Descartes’ cloud-based route planning and execution solutions. Instead of stand-alone technology in different locations, the company used the Descartes solution to consolidate order-to-delivery processes across six full-service distribution centers and more efficiently manage the movement of its product selection of more than 50,000 items. With help from Descartes, Edward Don was able to save ~$100,000 in the first year alone by reducing overall fleet miles and fuel usage, making drivers more efficient and increasing the capacity of its in-house fleet of over 100 “red and yellows”—all of which translates into higher standards of customer service excellence.