Rohlik Group announced plans to launch Veloq, an AI-driven grocery fulfillment platform.
“The big challenge for grocers today is how they can meet evolving consumer demands for convenience while still delivering a wide range of excellent quality fresh products,” says Richard McKenzie, CEO of Veloq. “Veloq represents a unique answer to that challenge. Where legacy providers bolt-on tools that are inflexible or not grocery-specific, we now offer an operating system that gives grocers everything they need in one box and that adapts, learns, and evolves alongside its partners. There’s real magic in the software: in how it orchestrates complex operations behind the scenes to deliver simplicity and speed to the end customer. In a market reshaped by consumer expectations for convenience, personalization, and sustainability, Veloq’s launch marks a turning point – from fragmented software to unified, intelligent orchestration.”
“Veloq is the commercialization of a decade of operational and technological expertise at Rohlik. We see this as a generational opportunity to lead the AI-driven transformation of grocery. The platform is battle-tested, the market is ready, and our model is built for global scalability,” adds Tomáš Čupr, founder of Rohlik Group.
Key takeaways:
· Veloq appointed Richard McKenzie, former chief commercial officer at Ocado, as its CEO, tasked with leading the company’s operations and steer its strategic growth as it scales across international markets.
· Developed and refined within Rohlik’s own high-performance grocery operations, the Veloq platform delivers Net Promoter Scores exceeding 90; 94% of orders delivered on time, without damage or errors; food waste reduced to just 0.5% of revenue; and reliable same-day delivery, even for complex categories like fresh produce, frozen goods, bakery items, and pharmacy products.
· Built on a proprietary software stack and cutting-edge robotics, Veloq includes automated picking, intelligent routing, advanced inventory forecasting and personalized customer engagement.
