ServSafe released two newly created training videos, ServSafe Takeout: COVID-19 Precautions and ServSafe Delivery: COVID-19 Precautions, to reinforce safe food handling during the coronavirus outbreak. In addition, to support restaurant workers on the front line, ServSafe is making its premier ServSafe Food Handler training program available without charge through April for workers to attain their certificate or refresh their knowledge.
"As restaurants are forced to change how they do business, we want to ensure safe customer experiences by extending best practices for safe food handling to takeout and delivery," says Sherman Brown, executive vice president of Training and Certification for the National Restaurant Association. "These new modules were developed to provide guidance for restaurant staff preparing the food, as well as delivery people who will deliver the packages from the restaurant to the customer."
ServSafe Takeout highlights food safety measures restaurant workers should be employing, including guidance for:
- Knowing the symptoms to avoid working when sick,
- Proper sanitization,
- How to handle food packaging, and
- Delivery to guests.
ServSafe Delivery highlights food safety measures for delivery people who are out in public, including guidance on:
- Safe package handling,
- Good hygiene and sanitation for delivery transportation,
- Transporting packaged food, and
- Safe customer contact.
"We are proud to step up and support the industry with this needed training in a time of uncertainty," says Brown. "The ServSafe program has provided restaurants with comprehensive food safety and certification for more than 30 years and will continue to support their needs as this unprecedented national health crisis continues to challenge the industry."