FedEx Corp. and Returnity launched a new reusable packaging system for B2B shippers. Featuring a FedEx-specific box design, this reusable solution enables B2B customers to switch from corrugated to reusable boxes within their supply chain without incurring the handling fees typically applied to alternative packaging formats.
“In collaboration with Returnity, we have created the first scalable, reusable box solution for B2B customers, which is especially useful for our soft-goods shippers,” says Neil Gibson, SVP, global customer experience, FedEx. “By pairing Returnity’s durable, easy-to-integrate packaging with our global network, we’re helping retailers unlock meaningful cost savings while reducing environmental impact, all without sacrificing speed or reliability. This new solution supports our vision to make supply chains smarter for everyone.”
“FedEx made reuse make sense by building the business case, doing the work, and creating a model for how circular logistics can succeed at scale,” says Mike Newman, CEO of Returnity.
Key takeaways:
· The box provides a durable, collapsible, and automation-friendly container that works within the current FedEx infrastructure.
· It is well suited for in-house fulfillment centers, store restocking, or field service support, where returns and reuse are controlled and predictable.
· Each box is engineered for up to 50 shipment cycles and can ship up to 50 pounds worth of goods.
· In the pilot program, shippers reported faster unpacking and restocking, increased labor efficiency, improved backroom organization, and lower product damage rates.
