Safeguarding Platform to Help Combat Fraud in Transportation and Logistics

Descartes Systems Group developed Descartes MacroPoint FraudGuard to help freight brokers, 3PLs and shippers identify and prevent fraudulent activities related to carrier information, load tracking, and shipment status.

Quality Stock Arts Adobe Stock 507033815
Quality Stock Arts AdobeStock_507033815

Descartes Systems Group developed Descartes MacroPoint FraudGuard to help freight brokers, third-party logistics (3PLs) companies and shippers identify and prevent fraudulent activities related to carrier information, load tracking, and shipment status.

“Given the increasingly sophisticated tactics of bad actors combined with the sheer volume of data in transportation and logistics, it’s essential to have advanced capabilities to help monitor and minimize the impact of fraudulent activities,” says Dan Cicerchi, general manager, transportation management at Descartes. “This is an industry-wide issue, and our capabilities help address these challenges, making Descartes MacroPoint an even more valuable freight visibility tool by facilitating a more secure logistics ecosystem.”

Key takeaways:

  • Descartes MacroPoint FraudGuard uses advanced technology to proactively assess and flag certain potential instances of carrier or driver fraud by evaluating billions of data points on freight location and status for accuracy. It helps to combat fraud by verifying the location of the freight and driver, blocking location tracking points determined to be false and managing the interaction with the customer when fraud is detected.
  • The new capabilities help freight brokers, 3PLs and shippers detect fraud early, save costs associated with the repercussions of fraud, improve carrier scorecards and carrier network performance, enhance trust with customers and carriers, and improve collaboration with carriers and partners when addressing concerns or disputes.
  • Descartes MacroPoint is a multimodal visibility platform designed to help freight brokers, 3PLs and shippers gain better visibility to their freight operations and shipments. Carriers can easily connect with the solution via GPS-based electronic logging device (ELD), transportation management systems (TMS), or mobile app-based tracking methods. The platform allows for increased control and management of the supply chain.
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