Cost Increases Challenge Fleet Leaders with Optimization Plans

While 53.3% of respondents said they were researching or piloting AI capabilities, only 5.6% are using AI broadly today.

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елена дзюба Adobe Stock 605765994
Елена Дзюба AdobeStock_605765994

Rising costs (54.4%); regulations and emissions mandates (46.1%); EV transition and infrastructure (35.1%); technician shortages (32.5%); and parts and vehicle availability (28.9%) remain the top concerns for fleet leaders, according to Fleetio’s 2026 Fleet Benchmark Report & State of Fleet Management.

Key takeaways:

 

  • While 53.3% of respondents said they were researching or piloting AI capabilities, only 5.6% are using AI broadly today. Half of all respondents cited accuracy/reliability issues as their main hesitation to adopt AI.
  • Vehicles more than 10 years old represent ~12.1% of miles but ~33.5% of total service spend. The estimated service cost per mile increases with age ($0.20/mile for 0–5 years vs. $1.10/mile for more than 10 years). Aging vehicles can drain budgets when maintenance isn’t closely managed, but when well maintained, slower depreciation and deferred acquisition costs can make older assets a worthwhile choice.
  • Respondents cite communication gaps (31.5%), technician availability (27.4%), and unscheduled service volume (25.2%) as the most common barriers to on-time maintenance, reflecting organizations strained by complexity and time constraints.
  • Fleetio data shows a 31-minute median time to start work orders and a 6.7-day average, indicating a significant volume of work that strains maintenance capacity and directly translates into avoidable asset downtime.
  • While 44.3% of fleets say they perform maintenance on time reasonably well, most see clear room to improve, and only 9.7% report true consistency as a strength.
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