Warren, PA: Superior Tire & Rubber Corp. has achieved the ISO 9001:2008 certification, which underscores the company’s commitment to continuous improvement.
Achieving this global standard complements the company’s vision of being the vendor of choice through technical excellence and innovation, by adding systems to improve quality and customer satisfaction.
“Our customers will benefit from the ISO certification through more consistently produced and higher quality products. Our customers will also receive greater value through formal systems to measure and improve customer satisfaction.” says Kevin Bidwell, Superior Tire & Rubber’s quality manager.
During the past year, Superior Tire & Rubber underwent an evaluation process that included quality management system assessment, documentation review, pre-audit assessment, clearance of non-conformances and finally culminated in a six day registration audit by QMI-SAI Global, the original and largest registrar in North America.
The ISO 9001 standard is the most widely recognized quality management system framework in the world. The standard covers all aspects of an organization’s activities and is based on the eight Quality Management Principles, which are targeted to improve organizational performance.