BeyondTrucks announced Field Dispatch, designed for dedicated fleets to eliminate paperwork and create a shared operational record between the driver, carrier, and customer.
“In many real-world transportation environments, the people determining what work gets performed are often customer personnel, site managers, field supervisors, or even drivers responding to conditions in the field,” says Hans Galland, CEO of BeyondTrucks. “Field Dispatch addresses the disconnect between the work being performed and the systems used to manage it by enabling transportation providers to capture and manage work regardless of where dispatch decisions originate. It gives carriers the ability to capture work as it happens, creating visibility, accountability, and operational alignment.”
Key takeaways:
· Field Dispatch eliminates gaps in information management and process coordination by allowing drivers to digitally capture customer-directed work the moment it is assigned. This challenge is especially prevalent in specialized transportation, where carriers operate in dedicated shipper relationships and shippers benefit from driver expertise but must retain process control across production and distribution.
· When a customer issues an instruction in the field, the driver records it through the BeyondTrucks mobile application, automatically linking it to the appropriate customer and contract records.
· Field Dispatch enables fleets to capture transportation work the moment it is assigned in the field; record operational activities that occur outside traditional dispatch workflows; collect supporting documentation including scale tickets, Bills of Lading, photographs, QR code scans, and other field-generated records; document detention, delays, hold-ups, and special events with time- and geolocation-stamped evidence; and create auditable records that support customer billing, driver compensation, and operational reconciliation.
