In-N-Out Burgers sues food delivery service Door Dash for delivering its food to customers without its consent, according to The Albany Daily Star Gazette in Long Beach, Calif. The fast food chain, which has stores in six states along the West Coast, is suing Door Dash for alleged trademark infringement and, as representatives of the company have called it, a false designation of origin.
What these accusations translate to is that Door Dash supplied customers with In-N-Out Burgers products without the franchise’s consent and used its logo on the Door Dash company website without having been given permission to do so.
In-N-Out Burgers has several grievances that it wants the delivery company to address, not only regarding the unlawful use of its logo but also concerning the way that it has handled the In-N-Out Burgers food products during the delivery process.
The fast food chain has claimed that, as the delivery company was unauthorized to deliver In-N-Out Burgers products, the franchise had no control over several important factors concerning the food, including food temperatures and presentation. But a more pertinent concern that In-N-Out Burgers has raised in the law suit is that the fast food company cannot supervise whether Door Dash is in compliance with the mandatory food safety regulations and handling practices.
A spokesperson for Door Dash has stated that the tech-driven delivery service uses innovative logistics technology in order to offer a high-quality delivery system of the best food products across the country. But this is the only statement the company has made about the lawsuit so far.
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