Nearly 66% of logistics leaders increased their logistics outsourcing budget in 2021, and 74% anticipate an increase in the next two years, according to a survey from Gartner, Inc.
“Logistics outsourcing to third-party logistics providers (3PLs) has been on the rise for a while, and there is no indication that this will change anytime soon,” says David Gonzalez, VP analyst with the Gartner Supply Chain practice. “However, logistics leaders are grappling with significant challenges that they can only address in collaboration with their 3PL partners.”
● Improve or update technology (37%); cost reduction/cost optimization (31%); and increase customer satisfaction (29%) were among the Top 3 logistics priorities.
“Nearly two-thirds of survey respondents said 3PL service providers had a positive or extremely positive effect on their competitiveness. This is the perfect foundation to build a long-lasting and meaningful partnership that enables joint investments and transparent information exchange,” Gonzalez says. “The 3PL community has a lot to offer, and the shipper community has a lot to gain. In the face of ongoing disruptions, growing carrier influence and customer selection, shippers and 3PLs must work together to mutually protect their vested interests. If they can enter a trusted relationship, there’s lots of room for future innovation and opportunities.”