Flexport announced a new fleet of AI agents to manage customs and prepare for potential refunds; cut costs from the supply chain; and remove friction from global trade.
“We first piloted the agent on our own entries,” says Ryan Petersen, founder and CEO of Flexport. “We have reduced our error rate on U.S. customs filings to 0.2%. Based on what we know of other customs brokers, we estimate this to be a 10-time improvement to any other broker in the world.”
Key takeaways:
· The release includes an AI auditor for customs, an automated tariff refund process, an AI agent for freight container optimization, a real-time AI language translator, along with the data foundation for the future of autonomous trade: Flexport Atlas.
· Flexport also launched an AI agent to ‘Audit Your Customs Broker’ by conducting a compliance audit on all past customs entries to identify mistakes and compliance errors.
· Flexport Atlas is an explorable, interactive map that shows how freight moves across oceans in real time. It provides the most robust data for the world’s ocean container shipping networks, available through Model Context Protocol (MCP), to power Flexport’s fleet of AI agents to optimize global trade flows. This data platform allows Flexport’s AI to optimize container-routing based on actual sailing schedules, service routings, carrier reliability metrics, and contract prices.ᐧ
