Flexport Expands Convoy Platform to Leverage AI

Flexport expanded its Convoy Platform for brokers, drastically simplifying freight execution and lowering operating costs for brokers and carriers alike.

Flexport Convoy Platform For Brokers
Flexport

Flexport expanded its Convoy Platform for brokers, drastically simplifying freight execution and lowering operating costs for brokers and carriers alike.

“The U.S. trucking market has undergone a massive transformation since the pandemic. Technology has empowered a new wave of small carriers who manage their business through their phone. We see a tremendous opportunity to connect that capacity to brokers, simplifying operations and lowering costs, while expanding opportunities for small carriers,” says Bill Driegert, Flexport EVP and head of trucking. “With today’s launch, brokers using the Convoy Platform will be able to level up their operations and focus on strengthening core customer relationships and growing their businesses. At Flexport, we believe that technology plays a crucial role in empowering the entire trucking ecosystem; carriers, brokers, and shippers need new solutions to adapt and thrive in an ever-changing market.”

 

Key takeaways:

  • The Convoy Platform is an AI-powered marketplace that aggregates a large, reliable pool of carrier owner-operators into a common platform with automated end-to-end load management, giving brokers access to a unique pool of capacity that is highly flexible, operates 24/7, and provides high tracking visibility.
  • Brokers can use the platform to maximize the reach and effectiveness of their carrier operations teams, and automate manual tasks, including carrier negotiation, vetting, status updates, document management, and payment. This lowers the carrier procurement and load management costs for loads on the platform by as much as 90%, while expanding and diversifying load coverage across the country.
  • The Convoy Platform also helps brokers monitor carrier risk and reduce fraud, theft, and unsafe behavior by leveraging machine learning models based on proprietary forensic data, which allows brokers to expand their network while minimizing risk. 
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