Last-mile delivery provider AxleHire rebranded to Jitsu, signaling the determination to help brands improve the doorstep delivery experience, build customer loyalty, and drive greater customer lifetime value.
“Jitsu, as a word, represents the idea of using agility and leverage to gain an advantage. It describes exactly what we are doing when we help our clients extend their brand through the last mile delivery experience and delight their customers with outstanding service,” says Jitsu CEO Raj Ramanan. “In our case, we leverage proprietary AI-powered technology to drive efficiency and speed, helping companies differentiate and distinguish themselves through a premium doorstep delivery experience.”
Key takeaways:
- Jitsu is said to provide 99+% on-time delivery rates by using its proprietary technology platform to aggregate packages into dense delivery routes, match load size to right-sized vehicles, and facilitate communications with drivers and customers, including proof of delivery.
“There’s an old saying that you can have something good, fast, or cheap, but never all three. Thanks to our innovative approach and purpose-built technology platform, brands are no longer forced to choose between shipping speed, cost, or a premium delivery experience. With Jitsu, online retail brands get all three,” says Ramanan.
