Back in early 2025, BambooHR reported that employees were “satisfied,” but also walking on eggshells—bracing for layoffs, absorbing extra workloads, and approaching workplace conversations with extreme caution.
Now, in Q2, new eNPS (Employee Net Promoter Score) data suggests a continued increase in employee sentiment, marking the largest quarter-over-quarter increase in over two years and placing employee sentiment back at levels last seen in early 2023.
“Given the current employment environment, the rise in eNPS scores may indicate an appreciation for job stability more than an upward trend in true employee happiness. The benefit of eNPS is that it creates a measurable feedback loop over time, giving leaders the opportunity to listen and respond in a way that builds trust,” says Jonathan Vaas, head of HR, chief legal officer, BambooHR.
Key takeaways:
· While overall employee satisfaction climbed to an average of 40, a 7% increase from Q1 (37) and up 12% YoY, it’s worth acknowledging external factors such as economic uncertainty and job market anxiety may play roles in influencing employee sentiment.
· Employees with less than one year and more than 25 years of tenure are the happiest.
· Smaller companies continue to report higher satisfaction.
· The construction industry saw moderate happiness gains in Q2, with the highest single-month score since July 2021.
· The finance sector saw sharp rebound in Q2, reaching sentiment levels not seen since late 2022.
· The technology market experienced an eNPS surge in April, hitting a two-year high.
· Foodservice and food and beverage ended flat quarter with scores still trailing 2024 levels.
