U.S. parcel volume grew 6% in 2021 reaching a record high of 21.5 billion, up from 20.3 billion in 2020, according to a Pitney Bowes survey. In fact, carrier revenues exceeded all previous years’ figures totaling $188 billion, an increase of 16% from $163 billion in 2020. Pitney Bowes forecasts U.S. parcel volume to reach 25-40 billion by 2027, with a 5-10% CAGR from 2022-2027.
“Last year saw the industry rocked by outside influences as carriers continued to manage the impact of the pandemic,” said Jason Dies, EVP and President Sending Technology Solutions, Pitney Bowes. “Despite these challenges, carrier revenues and parcel volumes reached a record high, showcasing the resiliency of the US consumer and the industry’s ability to absorb their growing appetite for internet retail.”
- The latest Index shows 59 million parcels were generated in the United States each day in 2021, totaling around 683 parcels per second, compared to 56 million shipped daily in 2020.
- By volume, USPS shipped 6.9 billion parcels in 2021, down from 7.3 billion in 2020; UPS shipped 5.3 billion parcels in 2021, up from 4.9 billion; and FedEx shipped 4.2 billion, up from 3.7 billion.
- The combined parcel volume from smaller carriers outside the Top 4, included in the “Others“ category, grew by 94%.
- Carriers collectively generated $188 billion in parcel revenue, a 16% increase year-over-year from $163 billion.