
Truckstop.com launched AVA (Advanced Voice Assistant), what is dubbed as the first voice-native AI carrier assistant built specifically to help carriers manage the business dimensions of trucking while they drive.
“The last thing carriers need while they’re driving is the stress of not knowing their next load or a notification that takes their eyes off the road,” says Jacky Zhao, head of innovation at Truckstop.com. “They have to be able to focus. That’s where AVA comes in. It handles the legwork of searching for loads, checking rates and making calls so drivers can concentrate on getting freight from Point A to Point B, safely and on schedule.”
Key takeaways:
· AVA allows carriers to search for their next load, check the competitiveness of its rate and proceed with negotiation or booking while moving at highway speeds.
· AVA consults Truckstop’s live load board, which contains hundreds of thousands of loads each day, and its real-time market intelligence to surface relevant loads and rate context for the carrier to choose from. Once the carrier selects a load, AVA instantly connects the carrier to the load’s owner for booking. AVA can also identify potential convenient, affordable options for fueling and parking, to help drivers focus on the road ahead.



















