Order Management Studio for Grocery and Convenience Retailers

Nextuple announced the latest enhancements to its Order Management Studio (NOMS), which can be explicitly tailored for grocery and convenience retailers.

“Order fulfillment has become a cornerstone of grocery and convenience retail innovation,” says Darpan Seth, co-founder and CEO at Nextuple. “Our enhanced Nextuple Order Management Studio is designed to streamline retailers' order-to-cash processes while boosting overall customer satisfaction.”

Key takeaways:

• AI/ML-powered order promising. Grocers and convenience stores can now offer real-time fulfillment options such as same-day delivery, express pickup, locker services, drive-through, special orders, and bulk orders.
• AI-driven forecasts and simulations. A new forecasting engine helps grocers accurately and dynamically manage safety stock and walk-in reserve inventory in stores, minimizing stockout risks.
• Grocery-specific order orchestration. The solution now supports managing amendment windows, substitutions, catch weight items, and self-service refunds for damaged or missing items.
• Enhanced store fulfillment. A redesigned picking application that supports online grocery operations, including substitutions, weight-based items, and two-way customer communication. AI capabilities further improve efficiency in picking, sorting, and dispensing.