PortPro launched its AI Agents, digital tools that can think, learn, and take actions on behalf of users.
“This isn’t about adding new layers of tech — it’s about removing friction,” says Michael Mecca, CEO of PortPro. “When tariffs shift and volumes drop, staying lean and responsive matters more than ever. AI Agents help our customers cut down the noise and stay focused on the work that drives results.”
Key takeaways:
· The AI agents are built directly into PortPro’s transportation management system (TMS).
· These tools are designed to help drayage trucking companies and brokers simplify operations, reduce repetitive work, and respond faster, all without adding new systems or complexity.
· Accessed through a simple chat interface, AI Agents allow users to ask operational questions, pull real-time insights, and automate common tasks like updating spreadsheets, checking documents, or sending load updates. Everything happens inside PortPro’s TMS; no reports to build, no apps to toggle between, and no additional development required.
· Whether a user is checking which containers are still out for return, validating that all documents are attached to a load, or confirming rates before invoicing, AI Agents let them do it faster and with fewer errors.
· The chat interface makes it easy to trigger these actions or set up new automations in just a few clicks. A key advantage is that AI Agents are built to work within PortPro’s current TMS platform. Customers can activate agents already created within the AI Marketplace, or create custom workflows based on how their team already works.
