Surgere is bringing artificial intelligence (AI) to its Interius supply chain management software to help users find information easily and efficiently.
“We created a model that analyzes specific client data to build reports and insights that customers can access using their natural, everyday language,” says Thomas Strain, Surgere’s VP of technology. “In addition to adapting over time to become even smarter, clients can take advantage of the enhanced intelligence and directed operations from day one because of our deep expertise in manufacturing environments.”
Key takeaways:
- Surgere developed this AI capability to help end users leverage the vast amount of data Interius collects with every supply chain transaction. The AI built on top of the large volume of data provides clients with forecasted trends, proactive answers to their most common questions, and directs operations with the goal of simplifying decision making for each clients’ supply chain.
- Interius is a 100% cloud-based Software-as-a-Service (SaaS) that provides always-on access to supply chain metrics, reports and insights.
- Features and benefits include a one-click dashboard, a machine learning model, automatic notifications and alerts on any device, real-time heartbeat connectivity monitoring of installed hardware and an embedded chatbot support and knowledge base.
- The AI functionality also addresses common warehouse logistics challenges with shipping lane assignments and stop-ships and increases end-to-end visibility and speed of decision-making.
“We want our clients to get the information they need to make data-based business decisions,” Strain says. “Anything that makes that easier is something we are interested in doing.”