Warehousing
Transportation
Software & Tech
Safety
Sustainability
Prof Dev
SCN Summit
WISC Forum
Magazine
Newsletter
Search
Magazine
Awards
Events
Expert Columns
Webinars
Podcasts
Premium Content
Advertise
Contact Us
Home
Fred Fontes
Fred Fontes is the general manager for customer success at
Aera Technology.
More from Fred Fontes
Home
Building for the Future: Decision Intelligence and Resilient Supply Chains
The expectation for personalization and the increased complexity of supply chains are colliding, creating unhappy customers who flood customer service and social media with brand-busting feedback about their negative experiences.
