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Marisa Brown
Marisa Brown is senior principal research lead for supply chain management for
APQC
.
More from Marisa Brown
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Supply Chain Planning: Priorities and Strategies for 2024
Standardized processes help to enable technology and help organizations better prepare for disruption.
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Packing Materials and Supply Chain Sustainability
Renewable packing materials—which are also compostable in many cases—have greater potential to drive sustainability by helping to reduce harmful waste.
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Balance Efficiency and Risk in Logistics to Build Resilience
Organizations that care about their long-term survival and profitability need to assume that disruptions will inevitably occur and build supply chains that can flex and adapt in the face of these disruptions.
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Developing a Contingency Playbook for Supply Chain Risks
By anticipating changes and disruptions and developing a contingency playbook, supply chain organizations can ensure their survival and competitive advantage in a world of ever-increasing risk and change.
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Procurement in the Cloud
Whatever model you choose for procurement, it’s important to remain aware of the tradeoffs involved and to approach the cloud as part of a larger digital strategy for procurement and the enterprise more broadly.
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Unlocking Innovation Through Supply Chain Benchmarking
Leading the charge to quantify the impacts of benchmarking to the organization and exposing a variety of employees to benchmarking practices can help increase buy-in and ensure continuity for these efforts.
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Procurement is Changing for the Better
While procurement has an important responsibility to be a good steward of an organization’s financial resources, a greater focus on resiliency and continuity of supply is vital.
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Supply Chains Embrace Digital Transformation Into the Future
The need for improved collaboration and decision-making is driving much of this innovation as leaders seek to get actionable insights faster, from ever-increasing quantities of data.
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Optimizing Last Mile Deliveries in a B2B Context
B2B organizations that are able to follow these same practices will be more likely to meet rising customer expectations and enjoy greater competitive advantage as a result.
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Assessing the Current State of Advanced Supply Chain Analytics
Organizations that continue to dither about whether analytics is a good investment and those that struggle with change management will increasingly be left behind.
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Sales and Operations Planning, Integrated Business Planning: The Current State
Driving the type of culture where these processes can make the most impact requires support from the top and incentives to break down silos, roll up sleeves, and undertake the difficult but ultimately value-driving work of collaboration.
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Clarity Through Consequences for Service Level Agreements
Ideally, SLAs should include rewards and incentives for meeting expectations, but even more importantly, they should clearly specify the consequences that the supplier will face if the terms of the SLA are not met.
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Screening Logistics Providers for Sustainability
Organizations that do not currently track and assess the sustainability of their logistics providers may be left scrambling when Scope 3 disclosure requirements are no longer optional but instead become mandatory.
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Investing in the Development of Your Logistics Employees
APQC research on employee retention found that the pursuit of better career development opportunities is the most common reason why employees seek work elsewhere. Providing opportunities for your logistics employees is now paramount.
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Aligning Customer Service with Leadership Priorities
One of the most effective ways to ensure that KPIs align with strategic priorities from leaders is to ask them directly. These responses are helpful for getting a sense of broader goals for your customer service team.
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Robotic Process Automations Needs the Right Foundations for Success in Supply Chain
Effective governance structures, roles and deployment approaches all help to ensure that RPA projects are carried out in a systematic way.
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Procure-to-Pay Suffers from Disconnected Governance
To focus on productively managing the end-to-end process, organizations need to shift from thinking of procurement and AP as separate processes and implement governance that enables them to become an integrated, seamless end-to-end process.
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Address Internal Resistance to Open Innovation
In times of disruption, open innovation can help organizations to find new ways of working that make the business more resilient and responsive to customers or to develop new products and services that are feasible within existing constraints.
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Order Visibility as a Key Part of the Order-to-Cash Process
Today’s customers expect the same visibility and transparency in their business-to-business (B2B) transactions as they experience in their personal transactions.
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Adopt Planning Capabilities That Enable Scenario Modeling and Analysis
Whether supply chain leaders are trying to figure out the optimal supplier network, where to locate inventory, or how customer demand patterns will be affected by a new product launch, they need more than a simple review of historical data.
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Extend Visibility Beyond Tier 1 Suppliers
Thanks to advances in technology, gaining information on supplier performance and potential disruptions is no longer such a time-intensive task.
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Weighing the Impact of Supply Chain Disruptions
Supply chain pros can see through the clickbait and understand the deeper reasons for supply chain disruptions, but what about consumers?
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Top 6 Obstacles to Improving Supply Chain Processes In 2022
APQC’s 2022 Supply Chain Priorities and Challenges research with supply chain professionals found that many of the biggest barriers to process improvement in supply chain come from a lack of these skills.
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Benchmarking the Actual vs. Maximum Production Rate
APQC has found that 29 percent of organizations have already significantly invested in manufacturing systems that can configure and monitor on their own, giving those organizations an improved ability to maximize their actual production rate.