The Little P.T. Boat That Could

Interview with Dave Dausinas of Stanz Foodservice Inc.


What keeps you up at night?

Dausinas: My night supervisor when he calls! All kidding aside, what's most important is making sure that the customer's orders are correct and that we're able to meet all of their needs. Order accuracy is critical. I'm not worried about the deliveries getting there on time because we have a good system. But I have to make sure the orders are right and I have to make sure that we're cost competitive from the operations side.

When fuel goes up, for example, we just can't tack on a fuel surcharge. So we have to more creative. If we decide to open up a new territory, what are the goals? What are we going to do when we break even and if we can't penetrate, when are we going to pull back? We have to track all those things very carefully. We have to continue to drive the inefficiencies out of the operation.

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