We've been in the community for more than 100 years, and generations of local families have worked with the Murphys to raise their families and pursue their dreams. I believe this history carries with it a responsibility to give back to the community that allowed us to grow and prosper. Nurturing a culture of integrity, stewardship and mutual respect is important to our family, employees and community, but also our retirees and their families.
How does that "family" atmosphere translate into the way you do business, or in the services you provide?
Murphy: We treat all our employees as family members. We work hard to earn and keep their trust and respect because we want long-term friends, not job jumpers, working with us. If you regard your employees as friends and family, and treat them accordingly, it naturally leads to an employee-friendly, productive atmosphere. That is our goal, and I am proud to say it works at Murphy.
We believe that employees deserve compassion when they are in need, even when other companies would let them go. Understand that we do have high expectations of everyone, and we will act appropriately when faced with misconduct or ethical dilemmas, but we recognize that employees are human and sometimes we all need a helping hand. This just makes sense to me.
The company's efforts are largely focused in the Upper Midwest. Any plans to expand beyond that region?
Murphy: Although we are an ambitious organization, a business doesn't live to be 102 years old by living dangerously. When a business opportunity arises, we analyze the situation with some conservatism. But when we encounter a positive opportunity with a high integrity business partner that's mutually beneficial, we're willing to grow outside our traditional backyard. — Leonard Klie