Developing A Successful Voice Deployment

Tips to alleviate employee concern about stress, boredom.


DEMATIC REVOLUTIONIZES ORDER PICKING WITH VOICE+LASER SOLUTION

What’s the next generation of voice technology? Check out Dematic Corp.’s Voice+Laser trucks. The solution combines driverless trucks upgraded with industrial grade laser guidance and safety features with voice picking, to deliver the maximum picking productivity possible in manual warehouses.

In the typical case picking operation, there are opportunities to maximize productivity and accuracy; this is the most labor intensive task in the warehouse, one that has a major impact on customer satisfaction. The challenge is that during order picking, the warehouse staff is doing many tasks other than picking: getting a new shipping pallet, getting on and off a pallet truck, and taking the completed pallet to shipping.

Further optimization of the picker’s productivity can be obtained through the addition of voice picking technology. By leaving the pickers hands free, the picking action becomes faster with additional benefits in terms of ergonomics and accuracy. However this still leaves them doing a lot of travel as opposed to doing what they are meant to be doing: picking.

By eliminating the non-value added tasks associated with a typical case picking operation, Grand Rapids, MI-based Dematic says Voice+ Laser Trucks have the potential to double picking productivity, while retaining the flexibility of manual systems.

The Voice+ Laser Trucks solution upgrades pallet trucks to driverless operations using industrial grade laser guidance systems. At the start of an order, the Laser Truck delivers a new pallet directly to the picker, automatically moves with the Voice-equipped picker as they verbally confirm picks, and transports the completed pallet to shipping while the next Laser Truck brings a new pallet to the picker. The case picking productivity increases as operators are freed up to focus solely on picking.

Beyond maximizing picking productivity in manual warehouses, Laser Trucks deliver improved safety, energy efficiency and operational transparency. System flexibility is maintained. During peak periods, pickers with manual pallet trucks can work in conjunction with Laser Trucks+ to take up the additional throughput. Routing plans can be updated as requirements change and additional Laser Trucks+ can be added, and even transferred between sites.

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