It also sends an alert when a product is received with a shorter-than-expected life span. Before, dates were checked by walking to the slot. Now that's done only to verify. "We'll be able to reduce waste."
As he did before the initial rollout, Merchant stays in contact with other users of both the host and BFC Associates software to better plan its own future uses. That includes the addition of voice-directed picking, possibly via the MX3X terminals. Jordano's also plans to acquire 40,000 square feet of additional warehouse space.
While the operations benefits are many, Merchant is most excited about the impact on customers. "We'll improve on time delivery, error rates, and fill rates. We now have all the right pieces in the right places. This will have a significant impact on our business."