According to Rasmussen, those prices are coming down as carriers have been developing higher speed radios as well as telecommunications protocols like SMS (Short Message Service), which allows users to send packets
in-between voice communications.
Along with the affordability of the devices themselves, companies need to look at the many savings advantages provided by handhelds. Thanks to advances in the communications tools now embedded within the devices, efficiency levels among delivery route workers are higher, enabling them to make more deliveries each day. They also provide for a greater level of accuracy, thereby cutting down on incorrect orders and product returns.
"We lose millions of dollars annually with misplaced product, wrong deliveries and dishonest associates," notes Motorola's Riso. "If we were all perfect, we wouldn't need them, but we're not. The devices help us with the functions that we're supposed to do."