Keeping It Safe For The Consumer

During a recall, food companies will need to demonstrate that they have put risk and hazard prevention measures in place.


  • The ability to trace food and packaging throughout the entire supply chain;
  • A plan to swiftly contact customers, food retailers, consignees and consumers;
  • A strategy to remove recalled product from the market;
  • A process to destroy or recondition recalled product according to FDA guidelines;
  • A mechanism for reporting to regulatory agencies.

How does Inmar help companies comply with these regulations? What steps can companies take to ensure compliance?

Protocol development: Inmar has managed high risk recalls for more than 25 years. Our technology and operations resources enable careful analysis of each manufacturer client's organization to understand its products, processes, customers, trading partners and general culture. Detailed procedures are developed that consider all relevant factors to ensure that if a recall occurs, it will be executed effectively within that client's business environment.

Mock recalls: Costly mistakes can be made in a crisis situation. Inmar helps companies stage mock recalls, which provide an opportunity for all functional areas, including legal, marketing, sales, logistics, IT/reporting and finance/accounting, to understand their roles and interdependencies in a recall event, and to become familiar with the procedures to be followed during a recall. These exercises also provide an opportunity to identify potential roadblocks and plan resolution prior to an actual event.

How does a company analyze its supply chain to find out where it's most vulnerable? What kinds of analysis can be conducted internally and when does it make sense to work with a solution provider such as Inmar?

Inmar's Recall Planning process includes leveraging our team of supply chain analysts to identify areas of risk along a customer's supply chain as part of the recall planning process. Mock recalls test traceability systems to help ensure that root causes for a recall can be identified, as well as identify where product is in the supply chain.

There are a number of reasons to work with a third party that specializes in recall management and supply chain analysis. An experienced team brings best practices and insight from other recall events that internal teams may not have the experience to offer. A third party also brings resources, technology, operations and people that internally are most likely not available.

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