Greatwide Transforms During Turbulent Times
In 2010, Greatwide transformed itself with the launch of a new organizational structure, a new product offering and the achievement of a company-wide safety record. For these achievements, Food Logistics has named Greatwide 3PL Fleet of the Year for 2010.
In March, it announced the completion of a financial restructuring which positions the company for significant growth through new technology and streamlined processes. Greatwide also recently incorporated a unique utilization of an XRM (extended relationship management) strategy using customer relationship management (CRM) and specialized trucking software solutions to deliver an integrated dispatch and control center—the Transportation Operations Center (TOC).
TOC provides the platform for a new offering announced in May 2010: Greatwide Managed Transportation Services (MTS). MTS provides customers with an automated, streamlined process for transportation and supply chain services, allowing end-to-end visibility across the entire Greatwide network. All MTS functions are controlled by TOC: procurement, planning, execution and distribution.
Also this year, Greatwide announced it had reduced its collisions per million miles by 26 percent company-wide. The company’s dedicated transport business unit alone reduced its Department of Transportation (DOT) collision frequency by 35 percent during the same time period. This achievement is a result of the company’s comprehensive safety education and training programs for drivers and management. Greatwide has implemented the Smith System as a training tool and also monitors driver and vehicle performance.
Greatwide, a member of EPA’s SmartWay Transport Partnership program since 2006, is also committed to reducing its carbon footprint both on the road and in the office. Greatwide’s fleet manages fuel consumption and emissions through a number of programs, including:
- Auxiliary power units purchase program;
- Lower speed initiatives;
- Route optimization;
- On-board technology such as satellite tracking;
- Aerodynamic equipment.
The company’s corporate offices and facilities have many programs in place to conserve energy and reduce waste, the largest of which is the new TOC technology and processes that reduce paperwork and energy costs while increasing customer service and level of satisfaction. MDS has also implemented office-wide single-stream recycling, work-from-home and carpooling initiatives and consolidation of 24-hour operations to make cooling and heating operations more efficient.
Greatwide has transformed itself during a time of great challenges —both in the industry and the national economy—into a streamlined organization that can offer customers integrated solutions to all their shipping needs.
“It is an honor to be selected by Food Logistics as the Fleet of the Year,” says John Simone, president and chief operating officer, Greatwide Logistics Services.
“Over the past year, Greatwide has implemented a number of measures that have strengthened our leadership position within the industry including the launch of a new organizational structure, a new product offering in MTS and the achievement of a company-wide safety record,” says Simone. “As a result, Greatwide is a more responsive and streamlined organization that can offer customers integrated solutions to all their shipping needs.”