Not Small Change

99¢ Only Stores makes the most out of its refrigerated facility in Commerce, CA.


Safety Is No Accident

Another area in which 99¢ Only Stores shines is in employee safety—the company has worked more than 450 days and counting without a lost time accident at this facility “After a couple of months where we had no accidents, we put up a digital scoreboard to keep score of consecutive safe work days,” says Arter. “Our employees are proud of our safety record—and the enthusiasm has been contagious.”

Arter credits increased training for the company’s safety record. “We tell our employees that when they see somebody doing something that’s not safe to address it right away,” he says. Having a very low turnover and a committed workforce is also a plus.

In recent years, the company has put forth more management and operations training, and established a set of core values that the company’s founder established the company on back in 1982. Arter says these efforts have really paid off. “Everybody, from the CEO and President down, is involved in the operation. Our management team stays close to our employees and make sure they have the tools they need to succeed.”

While the company continues to expand by adding new stores, Arter and his team will be right there to make sure the warehouse will be able to meet new demands.

“That’s the excitement of this business—it can drastically change in one phone call,” says Arter.

 

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